An awesome infographic!
Originally posted on SO! What? SOcial.:
Can you effectively master social media marketing in just 30 minutes?
This infographic created by the marketing leads team at Pardot showcases how users can attain social media success with 30 minute social media strategies.
This infographic focuses on the following social media marketing based platforms: Twitter, Facebook, LinkedIn, Pinterest, Google+, Instagram.
Great infographic on why social media is so important to customer service…
Originally posted on Jumpset Strategies:
Social media is God’s gift to customer service–a valuable opportunity every business should embrace.
The best marketing strategy will flop if customers can’t get their concerns addressed. Social media strategies and marketing campaigns must outline how customer service will be handled. Good customer service is thoughtfully and deliberately integrated into standard operations. It is not treated as an afterthought.
If you don’t know how to start using social media to engage with your customers, using it for customer service is a great place to start. When customers are looking for help, 47% go to a website or social network to get answers (source: ClickSoftware). Your audience is waiting, don’t let them down.
This is so true…
I received a newsletter this morning from www.boredpanda.com and it had these absolutely brilliant client comments on creative work all neatly designed into posters. If you’ve experienced this, which I certainly have, take a look for a brilliant laugh.
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